Privacy Policy

Last updated: December 2024

Our Commitment to Privacy

At Ignis Storm Zytheron Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information: When you contact us or request our services, we may collect personal information such as your name, email address, phone number, project address, and project details.

Website Usage Information: We automatically collect certain information about your device and usage patterns when you visit our website, including IP address, browser type, pages visited, and time spent on our site.

Communication Records: We maintain records of our communications with you, including emails, phone calls, and meeting notes related to your architectural projects.

How We Use Your Information

• Provide architectural design and consulting services
• Communicate with you about your projects and our services
• Process payments and maintain financial records
• Improve our website and services based on user feedback
• Send you updates about our services (with your consent)
• Comply with legal obligations and professional standards

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted contractors, engineers, and consultants working on your project
• Legal Compliance: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale of assets, or acquisition of our business
• Professional Requirements: As required by architectural licensing boards or professional organizations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission and storage
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure backup and recovery procedures

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project-related information is typically retained for a minimum of 7 years after project completion, as required by professional standards and local regulations.

Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• File a complaint with privacy authorities

Cookies and Website Analytics

Our website uses cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences. We use Google Analytics to understand how visitors interact with our website, and this data is anonymized and aggregated.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and notify you of significant changes via email or website notice.

Governing Law

This Privacy Policy is governed by the laws of British Columbia, Canada, and applicable federal privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).